Ecommerce has changed the way we do business. A decade ago, the idea that we, as a society, would prefer buying goods online rather than in a store was laughable. However, this is the reality today, particularly in the UK where we’ve embraced ecommerce more than any other nation in the world. Read More »
Customer service must keep pace with the changing times to be effective and just as businesses are increasingly using social media for marketing purposes, so they also have to be mindful of making sure their customer service methods are meeting customer needs. Here are some tips on how to ensure it is as good as it possibly can be. Read More »
Could the Great British North-South Divide finally be tipping the other way? The BBC’s move to its brand new flagship site in Salford was a sure sign of confidence, investment and long term trust in the region. Read More »
You know that you want to start your own business, but do you have the enthusiasm to do the work that’s essential to your success, and the passion to succeed. Read More »
It might seem confusing at first – especially when you consider that a strategy is a type of plan – but your business strategy and your business plan are two different things. Read More »
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