As a small business owner, you should be constantly looking to improve your services. You should be doing this because it will grow your business, but also because it will continue to make you proud of exactly what it is that you’re achieving as a businessperson. Being a small business owner is certainly an engaging experience which has the potential to tap into your personal passions. But if you’re not motivated to grow your business in any way then you will often find that your passion begins to seep away.
Owning and working for your own bed and breakfast, this can be particularly true. Think about the huge turnover and the constant sense of duty that come with such an enterprise. You will always be cooking breakfast for people, always cleaning their rooms and always being a welcoming and friendly host. If you don’t take the right attitude and approach, this can all seem like a bit of a chore, and you can end up losing enthusiasm. It’s vitally important that you continue to try and improve your business practices. You should be looking for those professional additions that will make you stand out. They will also make you proud enough to continue to commit yourself to your small business.
Here are a few of our top tips
You should consider using any of the services that mainstream establishments use for their hotel linens. Customers have come to expect a certain level of service and cleanliness, and this often means fresh sheets every day. As a small business, operating out of a domestic setting, you are unlikely to have the ability to wash sheets every day. Look into having it done professionally, as it is usually less expensive than you would think.
If you don’t already have a professional chef, consider investing. This will only work if you’re already turning a profit, but it can be worth it for a variety of reasons. First, it will take the pressure off of you, leaving you free to concentrate on guest service. Second, it will improve the quality of your food. And finally, it will present you with the opportunity to expand your business into a boutique restaurant or cafe.
Search around on the internet, and find some of the same supplies that you would expect to be given as a visitor at any other hotel. This means toothbrushes, toothpaste, wrapped bars of soap and hair products. Little things like these will always be the finishing touches that people remember. They will always bridge the gap between someone who’s turned their home into a hotel and a professional hotelier who knows what they’re doing.
The principle behind this should be carried over into the rest of your project. You should be thinking about those little things that really make an experience. Once you have the main operation of your business under control it can be tempting to settle into a groove. But you should always be looking to give these little things that added professional touch.