Simple Ways To Enhance Your Business With Mobile Technology

Simple Ways To Enhance Your Business With Mobile Technology

It’s no big secret that today’s businesses are embracing the use of mobile technology. That’s because their customers are as well! In recent years, there has been an explosion in the popularity of smartphones. You’re more likely to see people using an iPhone or Android device than a traditional mobile.

Are you a business owner? If so, how can you enhance your operations and provide a better service to your customers? Well, there are plenty of examples that use mobile technology to do so. Here are some of the best options you ought to consider for your firm:

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Image Credit: Pixabay

Arm your field sales team with smartphones

Do you have a team of salespeople out on the road? If so, it’s time to join the 21st century and get them smartphones! Despite what you might think, they aren’t expensive gadgets that you cannot justify. They are essential tools that anyone in business needs to use.

Yes, they let your team make and receive calls and texts. But, they can also perform a variety of other functions too. For example, they can email while out on the road. They can use the Web, and they can have video calls with your office team as well.

Sign up to a mobile card processing service

Let’s say that your salespeople are representing your company at a trade show or event. If you have customers that want to take orders, how can you accept their payment?

The best solution to that problem is to have a mobile card processing system at hand! You can use devices that connect to your smartphone; they are, in essence, card readers. All transactions occur over secure Web links, and they work wherever you have a Wi-Fi or data signal.

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Image Credit: Flickr

Offer your customers an appointment reminder service

One of the biggest challenges that many businesses face is when customers attend meetings. For example, you might run a private medical center and have missed patient appointments. Or your customers get their cars repaired with you each year and forget to drop their cars off!

You might not know this, but there are firms that offer an appointment reminder service. They can send reminders via text message, email or even through a voice call. The best bit is you can manage these services on a smartphone. Now you’re no longer chained to your PC in the office! This is the only use of SMS solutions your business can use either, take a look on TrueDialog (https://www.truedialog.com) to find out how you can send thousands of notifications, reminders, or promotions – all at once

Use cloud-based services

Today’s smartphones let you install and run “apps” that perform all manner of tasks. One way to increase efficiency at your business is by using some cloud-based services. There are many reasons why that makes sense.

First, most cloud services work on mobile platforms. That means you have the freedom to access them from any device you have at your disposal. Second, it gives you the flexibility to work from anywhere; not just in the office or at home. And, third, they are often cheaper and easier to set up than conventional systems.

So, when will your business be focusing more on the benefits of the mobile world?

 

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